Maintenance and support:
Megaplus Support offers drivers, technical support and other resources online. Our support is customized to meet your needs.
Support for small Business:
Spend less time resolving yor technical issues by putting Megaplus technical experties to work for your business.
Support for Enterprise IT:
Support designed for IT professionals. No-nonsense, efficient, Megaplus engineered technical information and answer for your large enterprise and public support needs.
Your business can’t afford to wait for a disaster to happen and then react to it. You need to know that everything possible is being done to make sure you don’t go down in the first place. Our program does just that – everything possible to avoid downtime. We start by getting to know you and your business. We meet with you regularly – for free – to discuss how your environment is doing and how technology can help your business become more profitable and easier to manage.
And we don’t send out an entry-level technician or a salesman. Our most experienced engineers attend every meeting personally. As a Virtual Chief Information Officer (VCIO) for your business, we give you answers in layman’s terms – and relate infrastructure to your business objectives.
But we don’t stop there. Our 24/7/365 remote network, systems, application monitoring system watches over your network, letting us know about problems before they affect you. Wouldn’t you rather hear about your email being down from us (after we’ve started fixing it) than from your boss – or your customers?
Add to that exclusive access to our after-hours help desk, scheduled preventative maintenance, and monthly analysis and capacity planning meetings, and you’ve got wall-to-wall coverage. Won’t it be nice to know someone’s there for you before data is at risk?
“We never took
preventative maintenance seriously
before. Now we
spend less on
emergencies and our
users are much
happier with our